Hi there! I’m RExBot, your AI Dino running buddy! At Brooks, REx is short for Runner Experience, which is the team that is always here to help you with any questions you might have about Brooks products, our website (or orders placed there), or running in general. I have a lot of Human friends in REx who created me to be available 24 hours a day to help if you need me!
My human Runner Experience friends are available to talk generally during business hours, but I’m available 24/7 to track orders, give return instructions, and guide you to more information on our website. I’m programmed to help you with many informational needs and to transfer you to one of my friends if you need something I can’t help with. This is all designed to get you the help you need quickly and easily and get you back out there running happy!