Please discuss return options with the store you purchased the product at, as they generally will be able to honor our True Blue Guarantee. If that isn't successful, please contact us and we will do our best to help.
Articles in this section
- What is the True Blue Guarantee?
- How can I return or exchange an item I bought at a retail store?
- What is the Brooks Return Policy?
- How do I return an item?
- How long does it take for a refund to be processed?
- How long will it take to get a refund on a return?
- I lost my return label, what do I do?
- How do I process an exchange?
- What if I think my product has a defect?
- How can I exchange an item I received as a gift?