Get expert tips on selecting the right running gear, advice on gifts for your favorite runner, and other things Run Happy by texting one of our Brooks Gurus at 206-312-5114. For order inquiries, please contact Customer Service. Message and data rates may apply. Privacy info can be found here.
How does it work?
- Have your questions ready. Common ones to ask include: “How long do running shoes typically last?” or “I’m looking to run my first race. What shoe should I get?”
- Text your question to 206-312-5114. Message and data rates may apply. Our privacy policy can be found here.
- We’re available to respond 6 AM - 11 AM PT. If we’re not online, you can still text questions. We’ll just answer as soon as we’re able.
What’s a Guru?
A Guru is a Brooks product expert that lives and breathes Run Happy. They know the in’s and out’s of Brooks gear and technology behind it. Tap into their in-depth knowledge on all things running with a simple text.
Can I text them about my order or returns?
This feature is specifically for asking questions about Brooks gear. For questions regarding a BrooksRunning.com order, please reach out to Customer Care at 1-855-427-6657, weekdays from 6 AM to 5 PM PST.
Some common questions our Gurus get asked:
- Which jackets are waterproof?
- My sports bra doesn’t seem to provide enough support on the run. Will Run Bras be better?
- I have wide feet. Which Brooks styles are best for me?
- I want to get into trail running. What do I need to get started?
- What’s the difference between “Cushion” and “Energize?”