How do I return an item?
We offer free returns for refund within 90 days of purchase if you don't love your new Brooks gear (shoes, apparel, or accessories) - even after you've run & sweat in it! Any unworn items can be returned up to one year after purchase.
To print the return label, click here to go to our Returns Center, and enter your order number and email address. You'll be able to choose what you want to return and print your label. If you are still unsure of how to return your item(s) please give us a call at (855) 427-6657 M-F 6am - 5pm PST.
How can I return or exchange an item I bought at a retail store?
Please discuss return options with the store you purchased the product at, as they generally will be able to honor our Run Happy Promise. If they do not honor our return policy, please contact us and we will do our best to help.
How do I process an exchange?