Orders, Accounts, and Payments
Where is my Pro Program Membership?
The energy around the Pro Program grew even bigger than we ever imagined and ultimately, the program grew much larger...
Accessing your Sports Medicine Ambassador Program Benefits
To see your SMAP deals you will need to log in through our Sports Medicine Ambassador Portal, make sure your ID.me ac...
What is the Sports Medicine Ambassador Program?
The Brooks Sports Medicine Ambassador Program is a community of sports medicine professionals who are just as passion...
Why should I create an account on brooksrunning.com?
Brooksrunning.com accounts will now link you to our awesome Brooks Run Club membership which includes the following b...
I forgot my password!
To reset your password, visit our Reset password page. Enter the email address registered with brooksrunning.com, and...
How do I edit the information in my account?
Visit the My Account page and log in to edit any of the personal information in that section, including email (under ...
How do I access my Friends & Family membership?
Welcome to the Brooks Running Family! If you have been invited by a friend or family member who is currently a Brooks...
Still have questions?
To contact Customer Care via phone, call 1-855-427-6657, weekdays 6am-5pm Pacific.