Help articles

  • Where is my Pro Program Discount?
    The energy around the Pro Program grew even bigger than we ever imagined and ultimately, the program grew much larger... Continue reading
  • Accessing your Sports Medicine Ambassador Program Benefits
    To see your SMAP deals you will need to log in to your account, and then the discounted prices will be reflected auto... Continue reading
  • What is the Sports Medicine Ambassador Program?
    The Brooks Sports Medicine Ambassador Program is a community of sports medicine professionals who are just as passion... Continue reading
  • Why should I create an account on brooksrunning.com?
    Brooksrunning.com accounts give you easy access to: Order History Package Tracking Faster Checkout  This is also a ... Continue reading
  • I forgot my password!
    To reset your password visit our login page and click Forgot Password. Enter the email address registered with brooks... Continue reading
  • How do I edit the information in my account?
    Visit the My Account page and log in to edit any of the personal information in that section, including email (in the... Continue reading
  • What was the Brooks Pro Program?
    The Brooks Pro Program was a celebration of all the professionals in our community spreading our Run Happy message! Q... Continue reading
  • How do I access my Friends and Family discount?
    Welcome to the Brooks Running Family! You can access the discount by logging in to your account. You will not need a ... Continue reading