Help articles

  • Why should I create an account on brooksrunning.com?
    Brooksrunning.com accounts give you easy access to: Order History Package Tracking Faster Checkout  This is also a ... Continue reading
  • I forgot my password!
    To reset your password visit our login page and click Forgot Password. Enter the email address registered with brooks... Continue reading
  • How do I edit the information in my account?
    Visit the My Account page and log in to edit any of the personal information in that section, including email (in the... Continue reading
  • What was the Brooks Pro Program?
      The Brooks Pro Program was a celebration of all the professionals in our community spreading our Run Happy message!... Continue reading
  • Accessing your Pro Program Benefits
    To see your Pro Program deals you will need to log in to your account, then discounted prices will be reflected autom... Continue reading
  • How do I access my Friends and Family discount?
    If you have been added to a Friends and Family account by an employee of Brooks, you can access the discount by loggi... Continue reading