When used for the intended purpose, Brooks footwear has a life expectancy of 300 to 500 miles. Run Bras and apparel products have a life expectancy of 12 months and are tested for up to 50 washes and 50 dries.
If you are experiencing a reduction in performance during this time frame, please tell us about it! We will happily replace any product that does not perform to Brooks’ high expectations, under normal use and within the functional life of the product.
To submit your item to be evaluated for replacement, please fill out our Product Replacement Request.
For your Product Replacement Request please include the following:
- Shipping address
- Photo of the defective shoe
- Current shoe size, width, and color
