The following process applies to customers located within the United States. If you are located outside of the United States, please click here.

Marketing Email

To unsubscribe from marketing emails, open the last promotional email we sent you, scroll down to the bottom, and click the UNSUBSCRIBE button on the bottom left of the email [please note there is no unsubscribe link in transactional (e.g., purchase confirmation) emails]. A new link will generate, then click UNSUBSCRIBE again.

Please allow one week for the unsubscribe request to take effect, as marketing campaigns are scheduled in advance. If you are still receiving emails after completing this process, please click here to access the Brooks privacy portal, then select “Request to Opt Out of Marketing Email" and fill out and submit the form.

Text Messaging/SMS

To unsubscribe from SMS alerts, open the last text we sent you and reply STOP. If you are still receiving texts after completing this process, please click here to access the Brooks privacy portal, then click “Request to Opt Out of Text Messaging” and fill out and submit the form.

Postal Mail

To unsubscribe from physical mailers and catalogs, please click here to access the Brooks privacy portal, then click “Request to Opt Out of Postal Mail” and fill out and submit the form.