Help articles

Gear Maintenance

  • How do I request a replacement?
    CLICK HERE to fill out the Replacement Request Form When used for its intended purpose, Brooks footwear has a life ... Continue reading
  • Replacement Insoles
    We love to offer replacement insoles to help keep your shoes feeling great, but due to global supply chain constraint... Continue reading
  • Shoelaces
    We are happy to offer replacement shoelaces to keep your Brooks looking and fitting great, but due to global supply c... Continue reading
  • Why is the tread separating from the sole of my shoe?
    Performance running shoes are created with only one thing in mind - the run. Designing shoes for running means design... Continue reading
  • How do I avoid holes in the fabric?
    Performance running shoes are created with only one thing in mind - the run. Fabrics are carefully developed to provi... Continue reading