When your order is placed a temporary authorization is held on your account by your bank or credit card issuer. We will request to capture that payment once your order ships. If your order is shipped in separate packages, there will be a separate charge for the total of each package. We will never capture more than the original authorization total.
Occasionally there is a gap between when the authorization is released and the payment is captured, or they may overlap - causing two payments to appear at the same time, one as a pending authorization and one as a true debit from your account. If you see an overlap in the authorization and payment capture after the order has shipped, we ask that you wait 3-5 days after which the authorization will drop off - we will never capture more than the original authorization total.
If you have any questions about the charges you are seeing on your account please reach out to our customer service team at (855) 427-6657 (855-4-BROOKS), M-F 6 am - 5 pm PST and we would be happy to investigate further!