To check the balance on your eGift Card, visit our eGift Card page, scroll down to the bottom, and enter your eGift Card number and PIN (both are provided in the eGift Card delivery email) to see how much you have available.
Still need assistance? Click here to contact us by email or call us at 855-427-6657 (855-4-BROOKS) Monday through Friday from 6 a.m. to 5 p.m. Pacific Standard Time. Our Runner Experience Specialists are also happy to help via SMS at 206-899-4101 (message and data rates may apply), as well as the chat function in the lower right-hand corner. Just click the speech balloon to get started!