Gift Card Maintenance

Customers are currently unable to check gift card balances via our eGift Card page. You may check the balance of your eGift Card within the Payment section of the Checkout process. If you need additional assistance, our Customer Care team is happy to check your balance for you! Contact us via phone at (855) 227-6657, Monday through Friday from 9 a.m. to 8 p.m. ET, via chat using the speech bubble in the bottom right-hand corner, or via email. All other eGift Card functions (purchasing, receiving, and using as payment) are active and working as expected.
 

An eGift Card (EGC) is much like a traditional gift card but delivered through email to your gift recipient. To purchase, visit our eGift Card page, select the desired amount, and enter the delivery information. 

If you are looking to pay for an order with multiple forms of payment, like a prepaid gift card that will not cover the total value of your item(s), please purchase an eGift Card to use with your credit/debit card. Our system is unable to process multiple forms of payments unless one of those payments is a brooksrunning.com EGC. 

Most eGift Card orders will be processed within three hours. In rare circumstances, processing may take up to 72 hours depending on your credit card company.