Customer Care
Help articles
Footwear Advice
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How do I choose the right shoe?
Choosing the right shoe for your best run should help you run farther, faster, more comfortably - or all 3! Here are ...
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Squeaky Shoes
We can understand how a squeaky shoe could distract from a great run.
In most cases, the cause of squeaky shoes is ...
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Wide Width Shoes
If there is pressure on the sides or top of your feet this could indicate that you need a roomier shoe. Luckily, we d...
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Narrow, Wide, and Extra Wide Width Shoes
We make four different width options: Narrow, Medium, Wide, and Extra Wide. While not every style or color is produ...
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Shoes for Plantar Fasciitis
What is Plantar Fasciitis
Support Shoes
Neutral Shoes
Find a Local Brooks Retailer
What is Plantar Fasciitis?
Pla...
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Footwear Technology
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What is a GTS Shoe?
At Brooks we focus on the Run. We provide the best running experience through our products, and with that in mind, we...
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What is the difference between GTS and GTX?
GTX refers to Gore-Tex, a waterproof membrane to help your feet to stay dry and comfortable on rainy-day runs. GTS re...
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What are Dual Stability Arch Pods?
A passive support system utilized in the Dyad to enhance inherent stability without the use of a post.
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What is TrailTack Rubber?
TrailTack rubber is a sticky rubber compound that provides outstanding uphill and downhill traction, even on wet surf...
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What is 3D Rubber Print?
3D Rubber Print is an advanced screen-printing process that uses rubber to add protection and durability to trail shoes.
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Gear Maintenance
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What is the best way to clean my shoes?
While there is no set time frame in which you should be cleaning your shoes, you may want to check the tread underf...
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How do I request a replacement?
When used for the intended purpose, Brooks footwear has a life expectancy of 300 to 500 miles. Sports bras and appare...
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Replacement Insoles
We love to offer replacement insoles to help keep your shoes feeling great! We currently have a limited quantity avai...
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Shoelaces
We are happy to offer replacement shoelaces for defective pairs to keep your Brooks looking and fitting great. We do ...
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Why is the tread separating from the sole of my shoe?
Performance running shoes are created with only one thing in mind - the run. Designing shoes for running means design...
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Past Models
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PureFlow - Discontinued
The PureFlow has been a great model over the years, but has now reached the end of its run. The PureFlow 7 was the la...
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PureCadence - Discontinued
The PureCadence, along with the PureFlow and the rest of our Connect experience, is no longer part of our footwear li...
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Children's Shoes
Previously we produced shoes for children, but they are no longer in our line-up and have since been retired. Current...
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Heritage Collection Shoes
You've got some great taste to be searching for our Heritage Collection shoes! The Heritage Collection featured model...
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Run Bra Advice
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Finding the Right Fit in your Sports Bra
Finding The Right Fit
If you’re starting from scratch, it can be very helpful to get into your local run specialty st...
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Discontinued Bra Styles
While the Juno, Fiona, and other Moving Comfort bras were all well-loved items, they have been discontinued. You may ...
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What is the best way to care for my sports bra?
While all of our bras are machine washable, here are some tips to give your sports bra a longer life:
Fasten the h...
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