To check the status of your return, enter your order number (found in your confirmation email) and email address when you visit the Returns Center under "Track a return." If you placed an order under an account, you can also log into your account to find your return request, tracking, and status information under your order history.

How long does it take for a refund to be processed?

After the carrier has scanned your return, we'll be on the lookout. Once it has arrived at our facility, we'll process your return and send you an email confirming the refund. From there, we ask that you allow your bank up to three business days to post the credit to your account (processing times may vary for refunds processed to Afterpay or Klarna).