The United States Postal Service (USPS) offers pickup on returns when you are unable to drop off your return. Our return labels are SmartPost labels, which can be dropped off with either FedEx or the USPS. If your return is dropped off with the USPS, they will hand off the package to FedEx to finish the return delivery.
Click here to schedule a USPS pickup!
Still have questions?
To contact Customer Care via phone, call 1-855-427-6657, Monday-Friday, 9 a.m. - 8 p.m. ET