1. Brooks Running
  2. Orders, Accounts, and Payments

Orders, Accounts, and Payments

  • Trouble Placing order - Technical Difficulties
  • What does my Order Status mean?
  • Where is my Gift with Purchase?
  • Does Brooks offer Split Sized Orders?
  • Accessing your Pro Program Benefits
  • Did Not Receive A Confirmation Email
  • Find Brooks Gear in Your Area
  • Run Into a Great Deal!
  • Fraud Protection
  • Award Certificates
  • Gift Receipt with Purchase
  • How to Enter a Promo Code
  • Why should I create an account on brooksrunning.com?
  • How do I edit the information in my account?
  • I forgot my password!
  • How do I check the balance on my eGift card?
  • The eGift Card I purchased was not received
  • What is an eGift Card?
  • How do I buy a gift card?
  • When will my account be charged for my order?
  • What do I do if there's an error on my shipment?
  • Why do I see multiple charges on my account?
  • Can I Change or Cancel my Order?
  • Brooks Running Locations and Contact Information
  • Payment options for BrooksRunning.com
  • What was the Brooks Pro Program?
  • How do I access my Friends and Family discount?